TRUST & PRIVACY

You are handing us something irreplaceable.

Here is exactly what we do with it, in plain language. The privacy policy says the same things more formally.

Your stories are not our product

We sell a biography, for $500 — and in time, other things a family can make from the same recordings: a film, a documentary, their voice reading a story to a grandchild who never met them. Recordings may also be licensed to other companies, and your family may license their own. We ask the storyteller first, in plain words, before the first recording is made. If they say no, everything else works exactly the same and nobody is charged differently — and we never let anyone use a voice to impersonate the person it belongs to. We don't run ads, and nothing here is ever public.

We don't train AI on your family's stories

The AI that conducts interviews is used the way you'd use a tool — it reads an answer, it asks a good next question. Your recordings are not used to train models.

If we build something new, we ask first

We're exploring ways to bring a life story to life beyond the page — including films made from a person's own recordings and photographs, for their own family. Anything like that is opt-in and offered only to you: we'd describe it plainly, ask, and take no for an answer. It never becomes a reason to share your family's material with anyone else.

Losing recordings is the failure we plan against

Every recording is written down permanently the moment it's captured, then copied to separate off-site storage within seconds. A backup failure can never interrupt an interview, and the copies are checked continuously. This is deliberately over-engineered for a small company, because the thing we're protecting can't be re-recorded once someone is gone.

The storyteller is always in control

You can take everything with you

Every recording, transcript, and photo can be downloaded — all of it, in ordinary files, whenever you ask. We'd rather earn the right to hold your archive than trap you with it.

And you can have it all erased

Ask us to delete a storyteller and it's gone: the recordings, the transcripts, the photos, including the off-site backup copies. "Deleted except in our backups" isn't deletion, and we don't do it that way.

Who can hear it

Only the people you invite to the family circle. Access can be granted and removed by you at any time.

Where it lives

Encrypted in transit, stored on servers in the United States, with off-site backups. Passwords are hashed and unreadable, even to us.

Questions about any of this go straight to a human: support@familybiographer.com.

Worth protecting, worth starting.

The recordings are yours from the first minute — and always will be.

Give Family Biographer — $500